Privacy Policy

1. Information We Collect

We collect information that you provide directly to us when using Mi Casa Su Casa services. This includes:

• Identity Information: Name, government ID (required for booking), date of birth.
• Contact Information: Email address, phone number, postal address.
• Booking Information: Dates of stay, payment details, special requests.
• Communication: Records of correspondence between you and our team.

2. How We Use Your Information

Your information is used to provide and improve our hospitality services:

• To fulfill your booking and provide customer support during your stay.
• To verify your identity for building security and local legal compliance.
• To process payments securely.
• To communicate updates, offers, and information about your stay.

3. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

• Service Providers: Cleaning staff, maintenance, and payment processors who need access to perform their roles.
• Building Management: Housing societies may require guest details for security clearance.
• Legal Authorities: When required by law or to protect our legal rights.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet is 100% secure.

5. Contact Us

If you have questions about this Privacy Policy or your data, please contact us at:

Email: mcscmicasasucasa@gmail.com
Address: J.P Road, Andheri West, opposite Rajkumar Hotel, Mumbai, Maharashtra 400058